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Frequently Asked Questions
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You may have some questions that are similar to those we've been asked by other folks over the years. For your convenience, we've provided a list of frequently asked so you can get your answer right away. If you have further questions, don't hesitate to give us a call at 509.663.3337. Or, since you're already on-line, e-mail us at Colonialretirement@frontiermgmt.com.

 

What makes Colonial Vista different from other retirement apartments?
Colonial Vista takes pride in its staff, many of whom have been with us for many years. Their high level of devotion to the service they provide creates a stable, caring atmosphere that sets us apart from most facilities. When you visit Colonial Vista, you can feel the warmth and community.
     
  Can I lead an independent lifestyle at Colonial Vista?
Absolutely. You'll have the freedom and independence you want, while at the same time concerned attention when you need it. We think you'll find that the peace of mind you receive from knowing that care is available will help you to enjoy your freedom even more.
     
  How do I reserve a room?
It's easy! After your visit, simply speak to a Colonial Vista staff member, and they wil help you to make the necessary arrangements. If there are no rooms currently available, we will place you on our waiting list; or, if a room is available, you may be able to reserve it immediately. You may also reserve a room by calling 509.663.3337 or sending an e-mail to Colonialretirement@frontiermgmt.com.
     
  May I decorate my apartment with my own furnishings?
Certainly! At Colonial Vista, you decide how your home will look. If you need any assistance from our maintenance department to install anything, just let us know.
     
  Is there an entrance fee?
No. At Colonial Vista there are no entrance fees. All you have to do is provide a small cleaning deposit before you move in.
     
  Will I have to sign a long-term lease?
No. You have the freedom to live at Colonial Vista on a month-to-month basis.
     
  What type of meal service is provided?
Colonial Vista has a beautiful, cafeteria-style dining room. Our professional cooking staff prepares delicious meals using the finest ingredients with an emphasis on balanced diets. Dinner is served Monday through Saturday at 5 p.m. and 1 p.m. on Sunday. Breakfast is available daily in Vista IV and tickets may be purchased in the office or added to your account.
     
  May I have guests whenever I wish?
Guests are always welcome and may join you in the dining room. A private dining room is available that seats 5–12 friends and family. Special holiday meal prices vary depending on the menu.
     
  Do you provide transportation?
Yes! Our passenger van provides outings and signtseeing tours around the valley on a regular basis. The van also chauffeurs regular shopping trips. Link Plus is available for appointments.
     
  What if I need medical assistance?
We provide a 24-hour call line that is available to summon emergency service when needed. We are always there for you, every hour of the day.
     
  What if my care needs change?
This is a very important question to consider as you make your plans. Our facility is unique in that we are able to provide both assisted care and nursing home care on the same campus, in addition to retirement apartments. If your care needs increase, you can receive additional care without leaving the Colonial Vista grounds. For married couples, this is especially good news. If your spouse requires additional care, he or she will be right nearby.
     
  Are pets allowed? Is smoking allowed?
To create a safe and comfortable atmosphere for all residents and guests, pets are generally not allowed–and for the same reasons, Colonial Vista is a non-smoking facility.
       
       
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Colonial Vista Retirement Phone: (509) 663-3337 FAX: (509) 665-9377 Email: Colonialretirement@frontiermgmt.com